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  • Employee Relations
    • Customized ER Partnerhips
    • ER Hotline
    • Internal Investigations
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    • Fractional HR Partnership
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    • Culture Corner
    • Respectful Workplace
    • Environmental Experience
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A LITTLE ABOUT OUR COLLABORATIVE PARTNER CAROLINE

Caroline Jacobson, Human Resources and Legal Professional

Email:  carolinebirk@groffswintmedia.com 


Certifications and Education: 

  • SPHR (Senior Professional in Human Resources) - Obtained in 2007 from the Human Resources Certification Institute 
  • Paralegal Certificate - Duquesne University  
  • Teacher Certification - Sociology and Psychology - State of Texas 
  • Bachelor’s Degree - Sociology and Psychology - Lamar University 

Caroline Birk, Groff-Swint HR, SCWii,

HR Consultant, Employee Relations Expert, Legal Compliance and Company Culture Champion

Caroline began her professional career as an Employment Law Paralegal in the U.S. Steel corporate law department.  She quickly developed a passion for employee relations and decided to transition into Human Resources. Her first HR role was in the banking industry, and she has also provided HR support in the wireless industry, retail space, public safety, and more.  She has over 26 years of combined experience in HR and Employment Law. Over the years she has mostly been in HR Manager and HR Business Partner roles.  


Her areas of expertise include: 


  • Employee Relations 
  • Workplace Internal Investigations 
  • Company Culture and Employee Engagement 
  • Leadership Coaching and Development 
  • HR Legal Compliance 
  • Litigation and Claims Defense 
  • Conflict Resolution 
  • HR Policy Design 


Caroline earned her Bachelor’s Degree in Sociology and Psychology from Lamar University, out of her passion for people, relationships, and human interactions. Her years in employment law developed a keen interest in all aspects of the employee experience, and the importance thereof. The transition into Human Resources came naturally, as Caroline understands that the “human” side of any business is the most crucial.  


Caroline’s years of experience in building trusting relationships has enabled her to earn the reputation of being a trusted HR partner for her clients. Her ability to communicate clearly, honestly, and with empathy and respect has resulted in the optimum business outcome for all employee relations concerns. Caroline is also passionate about company culture, and believes that fostering a positive company culture through respect, inclusion, humor, and fun contributes strongly to company success. 


Caroline and her family moved to Scottsdale, AZ in 2020.  She spends most of her free time exploring the beautiful Sonoran Desert, swimming in her pool, or reading a good book. She is an avid animal lover, and currently has a rescue dog named Dyno. She has spent years volunteering at animal shelters and is an advocate for animal adoption.  


Copyright 2025 Groff-Swint Media, LLC. ​All Rights Reserved.    Groff-Swinthr.com is owned exclusively by Groff-Swint Media LLC​. SCWii® is registered by the United States Patent and Trademark Office.  Except for business partnerships listed within this site, all content and training programs are the exclusive property of  Groff-Swint Media LLC.   Some photo's used are provided by Rawpixel.com & Freepik.com.  

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